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Amenities

Policies

Written Cancellation Policy

WINTER: Reservations cancelled more than 30 days prior to arrival (45 days prior to arrival for December 21, 2024 through January 4, 2025 reservations) forfeit initial 10% lodging deposit, airfare, travel insurance, and processing fee. Reservations cancelled within 30 days prior to arrival (45 days prior to arrival for December 21, 2024 through January 4, 2025 reservations) are nonrefundable. SUMMER: Airfare, travel insurance, and processing fee are nonrefundable. Reservations cancelled more than 14 days prior to arrival are refundable less a $25 cancellation fee per lodging unit, airfare, travel insurance, and processing fee. Reservations cancelled within 14 days of arrival are nonrefundable. ALL RESERVATIONS: Additions are allowed at any time prior to arrival, allowable changes resulting in a decrease in your reservation may be subject to a change fee. Changing properties is never an allowable change. If multiple units are included on a reservation, canceling one or more of those units is not an allowable change and is subject to cancellation penalties. Allowable changes may be assessed a $25 fee per change. All changes subject to availability, cancellation policies, and may affect package price and promotion. Taxes are subject to change. Airline tickets are always nonrefundable and nontransferable. Once ticket is purchased, name cannot be changed. Passenger is responsible for all change fees and/or fare increases associated with reservation changes. Preassigned seating is not guaranteed. We recommend passengers reconfirm their reservation directly with the airline 24 hours prior to travel. Additional restrictions may apply.

Written Deposit Policy

WINTER: 10% of lodging cost and full payment for airfare, travel insurance, and processing fee due at the time of booking; full and final payment due 30 days prior to arrival (45 days prior to arrival December 21, 2024 through January 4, 2025 reservations). SUMMER: One night lodging deposit per unit and full payment for airfare, travel insurance, and processing fee due at the time of booking; final payment due 14 days prior to arrival.

Check In

4:00 PM - Vacation Resorts International Office Thunder Mountain Condominiums front desk: 2030 Walton Creek Road. For late check-ins, a security phone is located at the office entrance. Please follow the posted instructions to contact security who will meet you at the office to assist with check-in.

Check Out

10:00 AM - Call the front desk to make special check out arrangements.

Other Policy

No RV, boat or trailer parking. Pets are not permitted in buildings or on the property grounds.